SUPPORT

Bring the workflow, the error and the evidence.

For faster troubleshooting, include the Forge version, macOS version, workflow stage, provider name and the exact message shown by the application. Do not email passwords, access tokens or private media.

PRODUCT

General support

Setup, workflow behavior, ingest and organization, culling, editing and delivery questions.

support@forge-media.net →
Before sending a report

Remove OAuth tokens, API keys, passwords, personally identifiable information and client media from screenshots or logs.